Cancellation Policy

Your appointments are very important to us and reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, to cancel or reschedule your appointment, please call our office 48 hours prior to your appointment at 940-500-1989.


Cancellation by phone or in person only. Email, voicemail, Facebook messenger, Instagram messenger or other forms of communication will not be accepted as methods of cancellation.

If the above policy is not met, then you will be charged with a No Show fee of $100. Failure to present for service at a scheduled appointment or patients who arrive 15 minutes after their scheduled appointment time are also considered a No Show. We ask that you reconcile any no- show fees before scheduling a new appointment. Patients who schedule an appointment and simply do not show up or cancel within the allotted 48 hours will be required to leave a deposit of half (50%) of their scheduled procedure total in order to reschedule their next appointment.

Procedures priced $1200 and greater will be required to make a $1000 deposit or 50% of the procedure price at the time of booking, whichever is less. These procedures require a 7 day cancellation or reschedule notification prior to your appointment. Please make arrangements by calling 940-500-1989. Cancellation by phone or in person only. Email, Facebook messenger, Instagram messenger or other forms of communication will not be accepted as methods of cancellation. Please do not respond back to the text and email reminders as these are auto generated by the software system.

If you need to cancel or reschedule an appointment and you have already paid for a procedure, you will not receive a refund for the amount paid, but will have a credit added to your account that can be used at a later date. If that cancellation is less than 48 hours, then a $100 No Show Fee will be added. No refund will be given to partially used package purchases since they are purchased at a
discounted price. However, the discounted value of unused treatments may be used toward other services. Laser packages may be used toward other laser treatments only.

Deposits made toward procedures of $1200 or greater will be applied as a credit to the account only if the cancellation is greater than 7 days in advance. If the cancellation is 7 days or less in advance then 50% of the deposit will be forfeited and is nonrefundable. The remaining balance can be used toward future treatments.

Canceled treatments in which deposits were made toward the purchase of products for the treatment (PDO Threads, VirtueRF, DeepRF, SmartRF) will receive a credit to their account MINUS the cost of the product. A full credit will be applied to the account if the appointment is rescheduled 48 hours in advance. If that reschedule is less than 48 hours, then a $100 No Show Fee will be added.


Refunds may be subject to any credit card processing fees.

Thank you for understanding that we schedule time for you personally and take special care to make sure we allot enough time to give you a personalized treatment. We look forward to caring for you and all your skin care